Quick guide for ordering to the UK

Hi, we are so happy that you found us at Arctic Pure! Here is a bit more info about us.

Arctic Pure is an online store focusing on natural health, wellness and beauty products. You can find carefully selected, pure and reliable products from our selection. We deliver orders all around the world.

We hope you enjoy shopping with us!

Hanneli, Happiness Manager

Delivery fees and methods

The delivery fee to the UK is 19 euros. The orders below 135 pounds (about 158 euros) are delivered without concern of any extra VAT or duty fees. Please note that additional taxes and customs fees are always paid by customer.

We offer fast and reliable deliveries to the UK via UPS. Your order is typically delivered within 2–7 working days from the package leaving our handling facilities.

Customer service

Our friendly customer service team is ready to help you in English Mon–Fri from 9 am to 3 pm (EEST). You can reach us by phone (+358 10 422 9100), chat, our Facebook page or via the contact form on our customer service page.

Payment methods

The prices are in euros. We accept credit card payments with American Express, Discover, MasterCard (Eurocard) and Visa. You can also pay with Paypal. If you have a code for a discount or free shipping, you can enter it at checkout. Please note that we cannot reimburse unused discount codes after your payment.

Returns

Unfortunately we don't take returns from outside of EU.

If there is something to note about your order, please contact our customer service.

Terms of use, privacy statement and cookies policy

Our company complies with the EU law on data protection and privacy (GDPR). You can learn more about the privacy statement, cookie policy and the user agreement of our online store on our webpage (in English).

Arctic Pure Beauty & Superfoods

Alvar Aallon tie 275, 21540 Preitilä, Finland
customerservice@thearcticpure.com
+358 10 4229100
FI Business ID/VAT/EORI: FI19083264
UK VAT: 381 2606 07 / UK EORI: GB381260607000
www.thearcticpure.com